I received the error message, “The login process has failed. Please refer to the library for assistance.” What do I do?

Answer

Library patrons receive this error when they are not a current student, staff, or faculty member or when their Passport York is invalid. If you have a library account, contact the library at askusyul@yorku.ca

 

  • Last Updated Feb 07, 2025
  • Views 14
  • Answered By Betty Irving