Q. My library account is frozen. Can you reinstate it?

Answer

Library accounts are frozen because you have reported your YUcard lost/stolen to the YUcard office.

Please note:  Once a card is lost or stolen and YUcard office creates a new card, you must cut up the old card.  You will not be able to use it again.

See the YUcard office website:  http://yucard.info.yorku.ca/second-page/replacerenew-your-yu-card/

  • Last Updated Dec 17, 2018
  • Views 50
  • Answered By Betty Irving

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